You can remove your data from PostPilot and TimeController, both operated by AllUpNext Technology, at any time. Choose whichever of the following matches what you want removed. Sections that apply to only one of the two products say so.
Disconnect a single social account (PostPilot)
Sign in and go to Connected Accounts, or open the customer and use the Social Accounts tab. Disconnecting an account immediately deletes the stored access and refresh tokens for it, and PostPilot stops publishing to it. Posts already published on that platform are not affected — remove those from the platform itself.
Delete a customer and its content (PostPilot)
Deleting a customer removes its scheduled content, publishing history and connected accounts from your workspace.
Delete your whole account (PostPilot)
Contact your PostPilot administrator, or email info@allupnext.com, and ask for account deletion. We remove your company's data — users, customers, content, connected accounts and stored tokens. Records we are required to retain for legal or accounting reasons (for example payment history) are kept only for as long as the law requires.
WhatsApp messages from TimeController
TimeController sends attendance summaries and reports on WhatsApp to the people a company's administrator has added as recipients, and replies to messages they send to the company's WhatsApp Business number. Here is how to stop them and how to have the related data deleted.
Stop receiving messages. Ask your company's administrator to remove you as a recipient (in TimeController, under WhatsApp), or email info@allupnext.com and we will remove you. You can also block the business number in WhatsApp at any time.
Delete your WhatsApp-related data. Email info@allupnext.com with your WhatsApp number (including the country code) and your company's name, and ask for deletion. We may ask you to confirm that the number is yours. We then delete your recipient record and the delivery-log entries for your number — including the first 150 characters we keep of any message you sent us. Removing you as a recipient stops the messages; it does not by itself erase the delivery log, so ask for deletion if you want that too.
What we cannot delete. Messages in your own WhatsApp chat and copies that Meta holds under the WhatsApp Privacy Policy are outside our control — ask WhatsApp for those. Attendance records your employer keeps in TimeController belong to your employer; ask your company's administrator about them.
Revoking access from the platform side (PostPilot)
You can also revoke PostPilot's access directly from the platform, independently of anything you do here:
- Facebook / Instagram / Threads — Settings & privacy → Settings → Apps and websites
- LinkedIn — Settings & Privacy → Data privacy → Permitted services
- Google Business Profile — Google Account → Security → Your connections to third-party apps
Revoking there invalidates the token immediately; the connection will then show as needing to be reconnected in PostPilot.
Contact
For any deletion request, contact your company's administrator, or email info@allupnext.com. We respond to deletion requests within 30 days.